Delivery & Shipping

Retina Visor ships from local warehouses to get your wiper blades to you as fast as possible. Here's everything you need to know about our shipping process.

Order Processing

All orders are processed within 1–2 business days (Monday to Friday, excluding public holidays). Once your order has been dispatched, you'll receive a confirmation email with your tracking number.

Domestic Shipping (Singapore)

Method	Estimated Delivery	Cost
Standard Shipping	1–3 business days	Free on orders over SGD S$79.99
Express Shipping	Same day / next day	Calculated at checkout

All standard orders over SGD S$79.99 qualify for free shipping. Orders under this amount will have a flat shipping fee calculated at checkout.

International Shipping

We ship to most countries worldwide. International delivery times vary depending on the destination:

Malaysia & Indonesia: 5–10 business days
Rest of Asia: 7–14 business days
Rest of world: 14–28 business days

International shipping costs are calculated at checkout based on destination and package weight. Do note that import duties, customs fees, and local taxes may apply upon arrival. These charges are the responsibility of the recipient and are not included in our pricing.

Order Tracking

Every shipment comes with a tracking number. Once your order ships, you'll receive an email with a link to track your package in real time. You can also check the status of your order anytime on our Order Tracking page using your order number and email address.

Delivery Attempts

Our carriers will attempt delivery to the address provided at checkout. If no one is around to receive the package, the carrier may leave it in a safe location or leave a notice with instructions for redelivery or collection. Please make sure your shipping address is correct and complete to avoid delays.

Shipping Restrictions

At this time, we are unable to ship to:

P.O. boxes
Restricted or unserviced areas

If you're not sure whether we can deliver to your area, drop us a message before placing your order.

Lost, Delayed, or Damaged Packages

If your tracking shows delivered but you haven't received your package, please check with your neighbours or your building's reception. If you still can't locate it, contact us within 7 days and we'll work with the carrier to sort it out.

If your package is significantly delayed beyond the estimated delivery window, reach out to our team. We'll investigate with the carrier and, if needed, send a replacement or issue a refund.

If your package arrives visibly damaged, please take photos before opening it and contact us straightaway. We'll arrange a free replacement.

Contact Us

For any questions about shipping or delivery, reach out to our team through our contact page or give us a call at +65 6555 0147.

Last updated: February 2026